Course Name:  Business English

Degree: B.A.

Code

Year/Semester

Local Credits

ECTS Credits

Course Implementation, Hours/Week

Course

Tutorial

Laboratory

ENG 120

½ (spring)

3

5

3

0

0

Department

International Management and Trade

Instructors

Dr. Pınar Özdemir

Contact Information

pozdemir@pirireis.edu.tr

Office Hours

Friday 13:30-15:30

Web page

PRU Online

Course Type

 Compulsory

Course Language

English

Course Prerequisites

  None

Course Description

Business English is a basic course designed for high-intermediate students of English as a second language who wish to improve their written and spoken business communication skills. The course focuses on level-appropriate grammar, introduces vocabulary specific to various business domains, and familiarizes students with the finer points of business etiquette and business correspondence.

Course Objectives

• To provide students with the English communication skills needed to be successful in a business organization.
• To provide the students with the skills necessary for reading and writing of business documents, such as routine letters and emails, specialized letters, memoranda, brochures, articles, workplace and management books, and reports,.
• To assist them to develop skills in the practical principles of grammar, punctuation, and vocabulary needed in business transactions

Course Learning Outcomes

M-1 To learn the basic terminology of an office setting

M-2 To learn dos and don'ts of writing a good CV

M-3 To listen and understand  an extract from a lecture on business and ethics

M-4 To understand a conversation among the people in the change management team

M-5 To learn how to write a complaint e-mail

M-6 To understand language and strategies for successful negotiations culminating in a written announcement of an event.

M-7 To listen and understand a consultant talking about the basic stages of the change process

M-8   To understand an oral conversation on organizational change and trade and to learn to take notes while listening

M-9   To learn terms and phrases used in e-mail and in speaking to arrange, participate in and conclude meetings.

M-10 To understand and use vocabulary related with management in conversations

M-11 To understand the vocabulary related with the impact of fairness and diversity in the workplace and relate them to working conditions

M-12 To learn and use of vocabulary related with public relations at work

M-13 To learn terminology to talk and write about brands

M-14  To talk and write about the motivation in the work place

Instructional Methods and Techniques

Eclectic method

Tutorial Place

--

Textbook

Courses prepared by British Council, https://learnenglish.britishcouncil.org/en/professionals-podcasts

Other References

Smith, Scott. Business Communication Strategies, 2010, MK publications.

Homework & Projects

Students should prepare 3 take home exams each of which requires a special study on terminology.

Laboratory Work

--

Computer Use

--

Other Activities

--

Assessment Criteria NAVIGATIONAL TERMS AND DEFINITIONS AND TERRESTRIAL COORDINATE SYSTEM

Activities

Quantity

Effects on Grading, %

Attendance

Midterm

1

35

Quiz

1

5

Homework/Assignment

2

10

Term Paper/Project

Laboratory Work

Practices

Tutorial

Seminar

Presentation

Field Study

Final Exam

1

50

TOTAL

100

Effects of Midterm on Grading, %

50

Effects of Final on Grading, %

50

TOTAL

100

ECTS/

WORKLOAD TABLE

Activities

Count

Hours

Total

Workload

Lecture

14

3

42

Midterm

1

7

7

Quiz

1

5

5

Homework

2

30

60

Term Paper/Project

Laboratory Work

Practices

Tutorial

Seminar

Presentation

Field Study

Final Exam

1

8

8

Total Workload

122

Total Workload/25

122/25

Course ECTS Credits

5

Week

Topics

Course Out

Comes

1

Basic Office Vocabulary

Modules 1.1, 1.2.,1.3, 1.4

2

Writing a good CV

Modules 3.1, 3.2, 3.3, 3.4, 3.5

3

Vocabulary on Business and Ethics

Modules 4.1, 4.2, 4.3, 4.4, 4.5

4

Vocabulary on Change Management

Modules 5.1, 5.2, 5.3, 5.4

5

How to write a complaint e-mail

Modules 6.1, 6.2, 6.3, 6.4

6

Language for Successful Negotiations

Modules 7.1, 7.2, 7.3, 7.4

7

Mid-Terms

8

Conversation About Change and Trade

Modules 8.1, 8.2, 8.3, 8.4

9

Vocabulary on arranging, participating in and concluding meetings.

Modules 9.1.,9.2, 9.3

10

Vocabulary related with management

Modules 10.1, 10.2, 10.3, 10.4

11

Terminology on fairness and diversity in the workplace

Modules 11.1, 11.2, 11.3

12

Vocabulary related with public relations

Modules 12.1, 12.2, 12.3., 12.4

13

Terminology on brands

Modules 13.1, 13.2, 13.3

14

Talking about the motivation in the work place

Modules 14.1, 14.2, 14.3

Program Outcomes

Level of Contribution

1

2

3

a

To be able to benefit from the basic disciplines of international business and trade (economics, business, law) and to have fundamental knowledge of these disciplines.

X

b

To be able to evaluate and interpret data, concepts and ideas in the field of international business and trade with scientific methods.

X

c

To obtain the ability to analyze international economic and trade developments, identify problems, express opinions and present solutions to problems in the organization.

X

d

To be able to comprehend the necessity of international competition and the unique business practices of different countries.

X

e

To be fully aware of the requirements of international (consumer and industrial goods) markets and be able to develop and decide strategies in finance, management, production and marketing, especially in times of crisis affecting international business environment.

X

f

To be able to foresee the processes and results of the decisions to be taken and the projects to be implemented, to take into account the cause - effect relationships and to develop a strategic approach.

X

g

To be able to focus on continuous improvement, take responsibility and be innovative in the area.

X

h

To be able to have leadership and management competencies that a manager and entrepreneur should have working at the international level.

X

i

To be able to work in teams, make horizontal and vertical communication based on professional sharing and interaction with experts in other fields, as well as having the ability to make intercultural communication.

X

j

To be able to use information and communication technologies along with the computer software at the level required by the field.

X

k

To be able to use information systems and software used in international trade operations and data analysis in addition to using computers.

X

l

To have the knowledge of at least B2 level English within the scope of European Language Portfolio Independent User and to use these qualities in verbal and written communication.

X

m

To act in accordance with social, scientific, cultural and ethical values ​​and with the consciousness of social responsibility in various fields of international trade.

X

Course
Outcomes

M-1

M-3

M-4

M-5

M-6

M-7

M-8

M-9

M-10

M-11

M-12

M-13

M-14

Programme Outcomes

a.

b.

c.

d.

e.

f. 

g.

h.

i.

j.

k.

l.

m.

Prepared by

Dr. Pınar Ozdemir

Date

Signature