Course Name : Yachts and Cabin Services

Degree: Associate

Code

Year/Semester

Local Credits

ECTS

Credits

Course Implementation, Hours/Week

Course

Tutorial

Laboratory

YIY 1002

1/2 (spring)

1,5

3

1

1

-

Department

Yacht Operation and Management Programme

Instructors

Contact Information

Office Hours

Web page

www.pirireis.edu.tr

Course Type

 Compulsory

Course Language

Turkish

Course Prerequisites

  -

Course Category by Content, %

Basic Sciences

Engineering Science

Engineering Design

Humanities

100

Course Description

Cabin services: basic concepts and functions, cabin services management and functions, technology, processes, crew responsibilities, getting ready the cabins, cleaning and controlling, materials and equipment, guest relations.

Course Objectives

Understating services supplied on yachts, crew responsibilities, guest satisfaction, law, environment and insurance.

Course Learning Outcomes

By students who passed from YIY 1002 successfully can explain:

1. yachts and cabin services
2. Concept of management on yachts, crew duties
3. Cleaning techniques and technology, hygiene
4. Reservation on yachts, guest satisfaction, service quality
5. Practises on F&B
6. Social activities on yachts
7. Law and insurance

Instructional Methods and Techniques

Tutorial Place

Co-term Condition

Textbook

Other References

Homework & Projects

Laboratory Work

Computer Use

Other Activities

Assessment Criteria

Activities

Quantity

Effects on Grading, %

Attendance

1

5

Midterm

1

30

Quiz

Homework

1

5

Term Paper/Project

Laboratory Work

Practices

1

10

Tutorial

Seminar

Presentation

Field Study

Final Exam

1

50

TOTAL

100

Effects of Midterm on Grading, %

50

Effects of Final on Grading, %

50

TOTAL

100

ECTS/

WORKLOAD TABLE

Activities

Count

Hours

Total

Workload

Lecture

14

2

28

Midterm

1

8

8

Quiz

Homework

1

5

5

Term Paper/Project

Laboratory Work

Practices

1

10

10

Tutorial

Seminar

Presentation

1

4

4

Field Study

Final Exam

1

8

8

Total Workload

63

Total Workload/25

63/25

Course ECTS Credits

3

Week

Topics

Course Outcomes

1

Introduction to cabin services, main concepts

I

2

Management of cabin services and management functions

I-II

3

Getting ready the cabins, general conditions and controlling

III

4

Technology used in cabins, equipment, processes, importance of hygiene

III

5

Hygiene, galley and cabins and deck cleaning

III

6

Duties and responsibilities of cabin crew

II

7

Reservation on yachts, welcoming guests, yacht and cabin types, guest expectations

IV

8

Mid-term exam

9

Service Quality on yachts, service as a concept

IV

10

F&B services on yachts

V

11

Social activities on yachts

VI

12

Law and Insurance

VII

13

Marine pollution, laws on environment

VII

14

Presentations

III-IV-V-VI

Program Outcomes

Level of Contribution

1

2

3

a

An ability to apply knowledge of mathematics, physics, and chemistry

b

An  ability to design and conduct experiments, as well as to analyze and interpret data

c

An ability to design a system, component or process to meet desired needs

d

Ability to function on multi-disciplinary teams

X

e

An ability to identify, formulate, and solve engineering problems

X

f

An understanding of professional and ethical responsibility

X

g

An ability to communicate effectively

X

h

The broad education necessary to understand the impact of engineering solutions in a global and societal context

X

i

A recognition of the need for, and an ability to engage in life-long learning

X

j

A knowledge of contemporary issues

X

k

An ability to apply legal, societal and environmental knowledge in Yacht Operation and Management and in all respective modes of transport operations.

X

l

An ability to apply legal, societal and environmental knowlegde in maritime transport and in all respective modes of transport operations.

X

m

An ability to interpret and analysis of the data regarding maritime management and operations, recognition and solution of problems for decision making process.

X

Course

Outcomes

I

II

III

IV

V

VI

VII

Programme Outcomes

a

b

c

d

X

X

X

X

e

X

X

X

f

X

X

X

X

X

X

X

g

X

X

X

X

X

X

X

h

X

X

X

i

X

X

X

X

X

X

X

j

X

X

X

k

X

X

X

X

l

X

X

X

X

m

X

X

X

X

X